CANCELLATION POLICY

Cancellation
Policy

We understand that plans can change. Cancel your order quickly and easily under the right conditions.

Learn More
EWShopping order cancellation on a phone

Easy Cancellation

Cancel your order with just a few taps.

Timely Request

Cancel within 24 hours or before shipment.

Safe & Secure

Your data and payments are completely secure.

Customer Support

24/7 support for all your queries.

Quick Refund

Refunds processed within 15 days.

When Can You Cancel?

Before Shipping

You can cancel your order anytime before it is shipped.

Full Refund

After Shipping

Once the order is shipped, it cannot be cancelled. You may follow the return process after delivery.

Refer Refund Policy

Non-Cancelable Orders

Certain products such as perishable items, personalized items, and gift cards are non-cancelable.

Read Product Details

How to Cancel an Order

1

Go to My Orders

Log in to your account and open My Orders.

2

Select Order

Choose the order you want to cancel.

3

Click Cancel Order

Tap on the Cancel Order button.

4

Select Reason

Choose a reason for cancellation.

5

Confirm Cancellation

Confirm your request. You'll receive updates via email/SMS.

Important Notes

  • •Cancellation is not possible once the order is shipped.
  • •If you have paid online, the refund will be initiated to your original payment method.
  • •If you have used any offers or discounts, they may be reversed if the order is cancelled.
  • •For any issues, please contact our support team.

Need Help?

Our support team is always here to assist you with any cancellation-related queries.

Contact Support

We reserve the right to update or change our Cancellation Policy at any time without prior notice. Please review this page periodically for any changes.