EW Shopping Terms & Conditions

Last Update: Oct, 2025. Please read these terms carefully before using our services.

Introduction

Welcome to EW Shopping, a brand owned and operated by Elderwise Shopping India Pvt. Ltd. By accessing or using our website (www.ewshopping.com), you agree to these Terms & Conditions. Please read them carefully before using our services.

EW Shopping is India's most trusted e-commerce platform offering fashion, lifestyle, electronics, home essentials and more. By visiting our website or placing an order, you agree to the following terms, which govern your access, use, and interaction with our platform.

If you do not agree to these terms, please refrain from using our website or services.

Definitions

• "Website" refers to www.ewshopping.com.

•"User", "You", or "Customer" refers to any individual accessing or making a purchase through the Website.

•"We", "Us", or "Our" refers to Elderwise Shopping India Pvt. Ltd., operating under the brand name EW Shopping.

•"Products" refer to any items listed, sold, or delivered through the Website.

Eligibility

To use EW Shopping, you must:

•Be at least 18 years old or access the website under the supervision of a parent or legal guardian.

•Provide accurate, complete, and up-to-date personal details.

•Do not use the site for any illegal or unauthorised purpose.

We reserve the right to terminate or restrict access to any user account found in violation of our policies.

Account Responsibility

When you create your account with EW Shopping, you are responsible for:

•Maintaining the confidentiality of your login credentials.

•All activities are conducted under your registered account.

•Notifying us immediately in case of any unauthorised access or misuse.

EW Shopping shall not be liable for any loss or damage resulting from your failure to protect your account details.

Product Information

We try our best to provide accurate and updated product details, including descriptions, pricing, and availability. However, minor variations may occur due to photos, lighting, or display settings.

EW Shopping reserves the right to:

•Modify product information at any time without notice.

•Correct any grammatical or pricing errors.

•Discontinue products or categories based on stock or vendor availability.

Pricing and Payment

All prices listed on EW Shopping are in Indian Rupees (₹) (INR) and inclusive of applicable taxes.

We accept multiple payment modes, including:

•Credit/Debit Cards

•Net Banking

•UPI & Wallets

In case of any payment failure or transaction issue, EW Shopping reserves the right to cancel the order and issue a refund as per the Refund Policy.

Shipping Policy

Delivery dates may vary depending on location, product type, and availability.

•Orders are generally processed within a week.

•Shipping updates and tracking details are provided via WhatsApp SMS and Email.

•In rare cases of delay due to unexpected events, we'll keep you updated promptly.

Returns, Refunds, Exchanges and Cancellations

EW Shopping follows a transparent and customer-friendly Return, Refund, Exchange, and Cancellation Policy.

Please refer to our individual policy pages for complete details:

•Refund & Return Policy - Our comprehensive refund and return guidelines

•Exchange Policy - Product exchange procedures and conditions

•Order Cancellation Policy - Rules and timelines for order cancellations

•Privacy Policy - How we protect and use your personal information

Intellectual Property

All information available on EW Shopping, including text, graphics, logos, product images, design, and software, is the exclusive property of Elderwise Shopping India Pvt. Ltd. or its affiliates.

You may not:

•Copy, reuse, distribute, or exploit any part of the website without prior authorised consent.

•Use our trademarks or brand assets for commercial purposes without authorisation.

User Conduct

While using EW Shopping, you agree not to:

•Engage in fraudulent transactions or provide false information.

•Attempt to gain unauthorised access to our systems.

•Upload or share harmful content such as viruses, spam, or malicious code.

•Post defamatory or abusive comments about our brand or other customers.

Violations may result in immediate account suspension or legal action.

Limitation of Liability

EW Shopping is not responsible for:

•Indirect, accidental, or related damages resulting from product use or website access.

•Delays or failures due to events beyond our fair control.

Our maximum liability, under any circumstances, shall be limited to the amount paid for the order in question.

Contact Us

If you have any queries regarding these Terms, please reach out to us at:

Email: support@ewshopping.com

Phone: +91 8447282606

Updates to Terms: EW Shopping reserves the right to modify these Terms & Conditions at any time. All updates will be posted on this page, and continued use of the website indicates your acceptance of such changes.

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EW Shopping Terms & Conditions

Introduction

Definitions

Eligibility

Account Responsibility

Product Information

Pricing and Payment

Shipping Policy

Returns, Refunds, Exchanges and Cancellations

Intellectual Property

User Conduct

Limitation of Liability

Contact Us

Information

My Account

Customer Service

Contact Us

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